Demurrage & per diem
Nobody intends to pay it. It accrues because the container sat while three companies waited on each other. We watch the clock because it’s our dock the box is coming to.
Home Importers & Wholesalers
For importers, wholesalers & brandsOne invoice from
pier to purchase order
Drayage, devanning, storage, retail ticketing and the outbound truck to your buyer’s DC — run by people who spent 25 years importing and selling this product themselves, and who know exactly where an import program bleeds money.
We’ve been you
We built the warehouse we always wished we had
PrimePort didn’t start as a logistics company. It started with two and a half decades of importing and wholesaling — which means waiting on a warehouse that wouldn’t pick up the phone, eating a chargeback for a label someone applied wrong, and watching per diem pile up because nobody was watching the clock. We built this place so that wouldn’t happen to us. Now it doesn’t happen to you.
- The clock is somebody’s jobLast free day and per diem are monitored daily, not noticed when the invoice arrives.
- Counts you can trustEvery container counted against the packing list, with photographs of anything that doesn’t match.
- Compliance before the chargebackTicketing, UCC-128 labels and routing-guide scheduling handled to each account’s spec.
- A real person on the phoneA named contact who knows your freight, not a shared inbox and a ticket number.
Where your margin leaks
Four line items that quietly cost more than our whole fee
Retailer chargebacks
A mis-placed UCC-128 label or a missed delivery window and the deduction lands on your remittance months later. We do the compliance work to the routing guide the first time.
Double and triple handling
Dray to one yard, truck to a prep centre, truck again to a warehouse. Every move is a fee and a damage risk. Here the freight lands once and leaves once.
Storage you can’t scale down
A fixed lease sized for Q4 is dead money in February. Take the space you need by the month and give it back when the season turns.
Short counts found too late
If a shortage surfaces three weeks after the devan, your claim window against the supplier may already be gone. We count and report the day we strip it.
Invoices nobody can read
A fourteen-page tariff isn’t pricing, it’s camouflage. You get line items you can tie back to a specific container and a specific shipment.
Two typical programs
However your goods need to leave here
Wholesale & retail distribution
Your container arrives, we strip and count it, ticket and label to each buyer’s spec, build compliant pallets, book the DC appointment and deliver — with the ASN sent and the POD back to you.
- Pallets built to the receiver’s standardHeight, wrap, placarding and labelling to the account’s routing guide.
- Appointments booked for youScheduled into the window, with the right equipment on the right day.
- Delivered in or out of stateNortheast on our own dispatch; nationwide through carriers we manage.
Direct-to-consumer, at the same time
Selling your own stock online as well as wholesale? The same inventory pool feeds parcel orders out of the same building — so you don’t need a second provider or a second set of stock.
- One stock pool, two channelsWholesale pallets and consumer parcels picked from the same inventory.
- Marketplace orders includedShopify, Amazon, Walmart, TikTok Shop, eBay and Etsy feed the same queue.
- Returns handledInspected, graded and restocked rather than left in a pile.
Send us one container. We’ll earn the rest.
Tell us what’s on the water and where it needs to end up. You’ll have line-item pricing back within one business day — and a straight answer about whether we’re the right fit.